Orders & Shipping
Standard shipping is R85. Orders over R1 600 qualify for free shipping. Express shipping is R199.
Standard delivery takes 3–5 business days. Express is 1–3 business days.
Yes! Once your order ships, you'll receive an email with tracking details. You can also log into your account and check Order History.
Currently we deliver within South Africa only. We're working on expanding internationally — stay tuned!
Returns & Exchanges
We offer 14-day hassle-free returns on unused, unwashed items in original packaging. See our Returns Policy for full details.
Log into your account, go to Order History, and select the item(s) to return. We'll email you a prepaid return label.
Once we receive your return, refunds are processed within 5–7 business days to your original payment method.
Products & Safety
All products suitable for newborns are clearly labelled with the age group (0–6m). We only stock products that meet international safety standards.
Absolutely. We carefully vet every brand and supplier. Products are free from harmful chemicals, BPA, phthalates, and lead.
Yes! Look for the "Organic" filter in any category, or browse our Organic collection.
Account & Payments
No — you can check out as a guest. However, creating an account gives you order history, faster checkout, and a wishlist.
We accept all major credit/debit cards (Visa, Mastercard), Apple Pay, Google Pay, and EFT bank transfer.
Yes. All payments are processed by Yoco (PCI DSS Level 1 compliant). We never store your card details.